CUSTORIS CARE

Referrals and enquiries

Starting a conversation about care.

Whether you are looking for support for yourself, someone close to you, or someone you work with, this is the place to begin.

Who can contact us

Individuals
If you are looking for support for yourself, you can contact us directly. You do not need a referral.
Families and friends
You are welcome to enquire on someone’s behalf. We will want to involve them in any decisions from the start.
Social workers
Send us the basics here and we will arrange to receive the full referral and assessment through the appropriate secure route.
Commissioners
We are happy to discuss individual packages, transitions and supported living developments.
Health and care professionals
Hospital discharge teams, GPs, nurses and therapists can refer with the person’s consent.

First steps

Tell us a little to begin.

This short form is just a first step. Please do not include detailed health or personal information: we will talk about needs privately, by phone or in person.

Prefer to talk?

[email protected]

Town, or the first part of the postcode

Which service are you asking about?

Please keep this brief and do not include medical details. We will talk about needs privately.

How should we contact you?

What happens next

  1. 01

    We get in touch

    Using the contact method you prefer, to understand what is needed and answer your questions.

  2. 02

    We meet

    Usually at home, with the person and anyone they would like to be there, to talk about their needs and wishes.

  3. 03

    We plan together

    If we are the right fit, we agree a support plan and a start date that suits everyone.